Frequently Asked Questions
Everything you need to know about shopping with Bloomingville
What is the standard shipping time for furniture and home decor?
Standard shipping typically takes 3-7 business days. For larger furniture items, our specialized courier will contact you within 48 hours of purchase to schedule a delivery window that fits your schedule.
How do I care for my Bloomingville stoneware and ceramics?
Most of our stoneware is dishwasher and microwave safe. However, to preserve the unique glaze and finish of handcrafted pieces, we recommend gentle hand washing with non-abrasive sponges.
What is your return policy for home accessories?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, textiles such as rugs and cushions must be returned unopened.
Are your products sustainably sourced?
Bloomingville is committed to sustainability. We prioritize natural materials like rattan, FSC-certified wood, and recycled cotton across our collections to ensure your home is both beautiful and eco-friendly.
What should I do if my order arrives damaged?
While we take great care in packaging fragile items, accidents can happen. Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or full refund immediately.
Do you offer international shipping?
Yes, we ship to over 20 countries. International shipping rates and delivery times vary by location and are calculated at checkout based on the weight and dimensions of your order.